The complete guide to responsible gaming at hbija
hbija is committed to keeping fun safe — learn how to stay in control of your gaming and get support when you need it.
Our Commitment
hbija believes online gaming is entertainment — not an obligation. That is why we have built a set of effective tools and guidelines to protect every player on our platform. Ensuring a safe, honest, and fair environment for everyone joining us from Bangladesh is our top priority.
When gaming starts to cause stress instead of enjoyment, it is no longer entertainment. hbija wants every user to know their limits, manage their spending, and feel comfortable seeking help when needed. On this page you will find guidance on all aspects of responsible gaming and a detailed overview of the protection features available at hbija.
hbija's Protection Tools
Set Deposit Limits
At hbija you can set your own limit on how much you deposit per day, per week, or per month. This helps you stay within your budget and reduces the risk of unexpected overspending.
Self-Exclusion
If you feel your gaming habits are getting out of control, you can opt for a temporary or long-term self-exclusion. During this period, access to your account will be completely blocked.
Time-Out Feature
Use the time-out feature to take a short break. You can pause gaming for a set period ranging from a few hours to a few days.
Loss Limit
Automatically stop your gaming session once you reach a set loss amount. The loss limit is an effective safeguard for your financial wellbeing.
24/7 Support
The hbija support team is by your side any time of day or night. Reach out via live chat or email — support is available in both Bengali and English.
Age Verification
Age verification is mandatory at registration. Only users aged 21 and above may open an account and play at hbija. We make no compromises when it comes to protecting minors.
Recognising the Warning Signs
A gambling problem does not always appear suddenly — it grows gradually. If any of the signs below sound familiar to you or someone you know, it is time to take notice.
Warning Signs
- Playing beyond your budget
- Repeatedly playing to try to win back lost money
- Hiding your gaming from family or friends
- Feeling restless or anxious when not playing
- Neglecting family life or work to play
- Betting with borrowed money or debt
If any of these signs feel familiar, please reach out to our support team. Asking for help is a sign of courage.
Core Principles of Responsible Gaming
- Treat gaming as entertainment, not a source of income
- Set a budget in advance and stick to it
- Never rush to chase losses
- Do not play while under the influence of drugs or alcohol
- Take regular breaks and spend time on other activities
- Spend time with family and friends
- As soon as you feel you are losing control, take a break immediately
- Only play with money you can afford to lose
- There is no guarantee of winning — always keep that in mind
How to Use the Protection Tools
Using the responsible gaming tools at hbija is straightforward. Follow the steps below.
Log in to your account
Log in to your account at hbija. If you do not have an account, register — age verification is mandatory (21+).
Go to the Settings Menu
Find the "Responsible Gaming" section in your profile or account settings. All protection tools are available there in one place.
Set Deposit Limits or Time-Out
Set daily, weekly, or monthly deposit limits. Or activate a time-out for a defined period.
Activate Self-Exclusion (if needed)
If you need a longer break, activate self-exclusion. Your account cannot be reactivated during this period.
Contact Support
For any issue, reach us via live chat or at [email protected]. Support is available 24/7.
Age 21+ Requirement & Protection of Minors
hbija strictly maintains that this platform is for users aged 21 and above only. Age is verified at registration and, where there is doubt, supporting documents may be requested to verify an account.
If a minor in your household uses your device, log out of your account and keep your password secure. If parents believe their child is using hbija or a similar site, please contact us without delay.
Parental control software can be used to protect minors. Have an open conversation with your children about online safety.
For Adults Only
The minimum age to open an account and play at hbija is 21. No financial transactions are possible without age verification.
For Ages 21+Financial Security & Payment Protection
The minimum deposit at hbija is ৳300 (for each payment method) and the minimum withdrawal is ৳1,000. These limits are in place to help prevent uncontrolled spending.
Transactions can be made via bKash, Nagad, Rocket, Upay, and bank transfer. Withdrawals are typically processed within 30 minutes to 3 hours.
Play within your own budget and never play with borrowed money or debt. No online game guarantees a win — keep that in mind and only bet what you can afford to lose.
Good to Know
- Minimum deposit: ৳300 (all methods)
- Minimum withdrawal: ৳1,000
- Withdrawal time: 30 minutes to 3 hours
- All transactions secured with SSL encryption
- Option to set your own limits is always available
Reach Out for Help
A gaming problem is a real challenge and you do not have to face it alone. The hbija support team is with you 24 hours a day, 7 days a week. Support is available in both Bengali and English.
If you feel gaming is affecting other areas of your life — family, work, finances, or mental health — reach out today. We do not judge, we just help.
You can also speak with us directly to activate self-exclusion, change deposit limits, or close your account.
Live Chat Support
Use live chat for instant 24/7 support.
Email Support
[email protected] — write to us about any issue.
Frequently Asked Questions
Enjoy hbija Safely
Play responsibly, have fun — learn more about our games and offers.