hbija's Privacy Policy

During account registration, we collect the following information:

• Full name and date of birth
• Email address and mobile number
• Residential address (where required)
• Information provided for identity verification

This information is essential for account management, identity verification, and compliance with applicable regulations.

To process deposits and withdrawals, we retain the following information:

• Transaction amount and time
• Payment method used (bKash, Nagad, Rocket, Upay, bank transfer)
• Transaction reference number
• Partial bank account or mobile banking number details

Complete payment details are not stored on our servers — they are processed through a secure payment gateway.

When you use our platform, certain technical information is collected automatically:

• IP address and device type
• Browser version and operating system
• Login time, session duration, and page visit history
• Information obtained from cookies and similar tracking technologies

To ensure responsible gaming and improve service quality, we retain:

• Play history and betting patterns
• Win and loss records
• Bonus usage information
• Session duration information

This information is also used for responsible gaming monitoring.

hbija never sells or rents your personal information to third parties for commercial purposes. However, information may be shared in the following limited cases:

• Payment Processors: Necessary information is shared with secure payment gateway providers to complete transactions.
• Technology Partners: Technology service providers operating the platform have access to limited information.
• Game Providers: Play history-related information may be shared with specific game providers.
• Legal Obligations: We are required to respond to valid requests from legal authorities.

All third parties with whom we share information are bound by strict confidentiality terms as part of our agreement with them. They may only:

• Use the information for the purpose of providing specific services
• Process information in accordance with our instructions
• Not sell the information for their own use or to anyone else
• Maintain necessary security measures

Adequate safeguards are ensured for any international data transfers.

hbija uses the following to protect your information:

• SSL/TLS encryption — all data transfers are secured
• Industry-standard firewall systems
• Secure server infrastructure
• Regular security reviews and updates
• Automated suspicious activity detection

At the organizational level, we ensure:

• Only authorized staff have access to user information
• All staff receive privacy training
• Data access logs are recorded and monitored
• Confidentiality agreements with third parties are mandatory

In the event of an unexpected data breach, hbija will:

• Promptly identify and take steps to contain the breach
• Notify affected users as quickly as possible
• Take necessary corrective action to minimize harm
• Take preventive steps to avoid recurrence in the future

As a hbija user, you have the following rights:

• Access: The right to know what information we hold about you.
• Correction: The right to have incomplete or inaccurate information corrected.
• Deletion: The right to request deletion of your data under certain circumstances.
• Portability: The right to receive collected data in a structured format.
• Objection: The right to object to the processing of your data for specific purposes.

Contact us to exercise any of your data rights. We verify each request and aim to respond as promptly as possible.

In some cases, the exercise of certain rights may be limited due to legal obligations, security reasons, or the need to protect third-party rights.

When submitting a request, please contact us from the email address linked to your account for identity verification:

hbija may update this privacy policy from time to time. When changes are made:

• The "Last Updated" date at the top of the page will be changed
• Users will be notified by email of significant changes
• Adequate notice will be given before the revised policy takes effect

Continued use of the platform after changes have been made will be considered acceptance of the revised policy.

If you have any questions or concerns about this privacy policy, hbija's support team is always ready to help.